Frequently Asked Questions

How long does it take to ship my order?

All orders are processed made to order and are shipped within 2–3 business days from the date of purchase. Please note that this timeframe does not include shipping transit time.

Can I return my order?

If your items are eligible for return, we will issue a refund for the amount paid (including applicable taxes) once the returned product has been received and inspected. Returns are accepted within 15 days of delivery and only for items in new, unused condition with their original, intact packaging.

Please note that original shipping costs are non-refundable for returned items.

If your order arrives damaged or if you receive an incorrect item, and we are unable to provide a replacement, we will refund the full amount paid (including taxes and original shipping charges).

Can I exchange my order?

At this time, we are unable to offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

Do you still need help?

If the FAQ above did not answer your questions, you may ask for help from our support team by contacting us directly via email.

Terms & Conditions

June 23rd, 2025

Please read these terms of use carefully. Your use of the Services confirms your unconditional acceptance of the following terms of use. If you do not accept these terms of use, do not use the Services.

Welcome to TKN BEACH HOUSE. These Terms of Service (“Terms”) apply to your access to and use of (i) the website located at TKN BEACH HOUSE.com (or any successor links) and all associated web pages, websites, and social media pages (the “Site”) provided by TKN, TKN BEACH HOUSE (together with their affiliates “Provider”, “we”, “our” or “us”), and (ii) the products sold or otherwise provided by Provider (the “Products”). 

We may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to some of our Products or Services (“Supplemental Terms”). Any Supplemental Terms become part of your agreement with us if you use the applicable Products or Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict.


We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. If we make future changes, we may provide you with notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.

All purchases or other transactions initiated through the Services are governed by the terms set forth in this Section.

(a) Eligibility. To complete your purchase, you must have a valid billing and shipping address within a country that can be selected as part of the checkout process on the Services.

(b) Restrictions. The Products are not authorized for resale. We may place a limit on the quantities that may be purchased per order, per account, per payment card, per person, or per household. We reserve the right, without prior notice, to refuse service to any customer or reject any order at any time and refund any money you have paid for such order.

(c) Prices and Taxes. Certain states require that we charge applicable sales tax on product orders. Prices shown exclude all taxes or charges for shipping and handling. Taxes and shipping and handling costs will be added to the amount of your purchase and itemized on the checkout page. You will have an opportunity to review taxes and delivery costs before you confirm your purchase. All prices are subject to change at any time without notice. We do not collect taxes on merchandise shipped to a jurisdiction in which we do not have substantial nexus, in which case you will be liable to the appropriate taxing authority for any sales taxes relating to your purchase.

(d) Payment. If you wish to make a transaction, you will be asked to supply certain relevant information, such as your payment card number and its expiration date, your billing address, and your shipping information, to us or our payment processors. You represent and warrant that you have the right to use any payment information that you submit in connection with a transaction. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorize us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these Terms. Verification of information may be required prior to the acknowledgment or completion of any transaction. You will pay all charges incurred by you or on your behalf through the Services, at the prices in effect when such charges are incurred, including all taxes and shipping and handling charges applicable to your transactions. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.

(e) Shipping; Delivery; Risk of Loss. Products will be shipped to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions set forth in these Terms or otherwise contained on the Services. You will pay all shipping and handling charges specified during the ordering process. All products from the Site are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Provider. All transactions are made pursuant to a shipment contract and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier. You are responsible for filing any claims with carriers or insurers for damaged and/or lost shipments. Any shipping dates provided are approximate and not guaranteed. We are not liable for any delays in shipments. Shipping and order cancellations are subject to Provider’s Shipping Policy.

(f) Order Delays; Cancellation. We reserve the right to delay, refuse, or cancel any order prior to delivery. For example, if there is a pricing error in a Listing or an error related to Product availability, we may correct the error by charging you the correct price or we may cancel your order. We will attempt to contact you if any portion of your order is canceled or if additional information is required to accept your order. Occasionally, the manufacture or distribution of a certain Product may be delayed. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule.

(g) Returns, Refunds and Exchanges. Returns, refunds, and exchanges will be subject to Provider’s  - Returns:If your items are eligible for return, we will issue a refund for the amount paid (including applicable taxes) once the returned product has been received and inspected. Returns are accepted within 15 days of delivery and only for items in new, unused condition with their original, intact packaging. Please note that original shipping costs are non-refundable for returned items. If your order arrives damaged or if you receive an incorrect item, and we are unable to provide a replacement, we will refund the full amount paid (including taxes and original shipping charges). Exchanges: At this time, we are unable to offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

(h) Reservation of Rights. TKN Beach House reserves the right, including without prior notice, to limit the available quantity of or discontinue making available any Product; to impose conditions on the honoring of any coupon, discount, or similar promotion; to bar any user from making any transaction; to alter the payment option for Products; and to refuse to provide any user with any Product.